Heath Court Hotel
01638 667171
At Heath Court Hotel, sustainability and corporate responsibility are approached as part of everyday decision-making rather than as a separate initiative. As an independent Hotel with strong ties to the local community, there is a clear understanding of the responsibility to operate thoughtfully, treat people fairly, and minimise environmental impact wherever practical.
The focus is on making positive, realistic choices that support staff, guests, suppliers, and the wider community. This includes caring for the people who work at the Hotel, working responsibly with local partners, and taking considered steps to reduce waste and resource use, while continuing to deliver a welcoming and comfortable experience for all who visit.
This approach recognises that sustainability is an ongoing journey. The aim is continuous improvement, transparency, and balance, doing what is right, where possible, and reviewing practices regularly as expectations and opportunities evolve.
Responsible tourism at Heath Court Hotel is built into the way the business operates day to day. Decisions are made with consideration for people, place, and long-term impact, ensuring that the Hotel remains a positive presence within the local community while continuing to provide a high standard of service for Guests.
This includes thoughtful use of resources, responsible supplier relationships, and practical steps to reduce waste and environmental impact where possible. At the same time, equal importance is placed on maintaining a safe, welcoming, and well-managed environment for both Guests and the Team, recognising that sustainability extends beyond environmental considerations alone.
By taking a measured and realistic approach, the Hotel aims to balance operational needs with responsible practice, making improvements over time rather than pursuing short-term or superficial solutions.
For those visiting Newmarket in connection with racing, the town offers much to explore beyond the racecourses themselves. From training grounds and historic landmarks to museums and local attractions, racing heritage is woven throughout the area.
Guests staying at Heath Court Hotel are well placed to enjoy both race days and the wider character of Newmarket, whether visiting for a short stay or spending time exploring the town. Further information on local attractions and experiences can be found throughout the website, helping to plan a well-rounded visit.
People sit at the centre of our approach to sustainability and corporate responsibility. We are committed to providing a safe, respectful, and supportive working environment, recognising that a valued and well-supported Team is essential to delivering a positive experience for our Guests.
Alongside this, we actively support and engage with the local community, working with local suppliers, organisations, and partners wherever possible. By maintaining strong local relationships and contributing to the life of the town, we aim to operate not just as a place to stay or meet, but as a responsible and established part of the community we serve.
We take a practical and considered approach to reducing our environmental impact, focusing on everyday actions that make a meaningful difference over time. This includes mindful use of energy and water, responsible waste management, and making considered choices around materials and supplies where alternatives are available.
Environmental responsibility is approached as an ongoing process rather than a fixed target. By reviewing practices regularly and making improvements where possible, we aim to balance operational needs with a commitment to reducing unnecessary waste and resource use, while continuing to provide a comfortable and well-managed environment for our Guests.
We are committed to operating in a way that is ethical, inclusive, and respectful to everyone who interacts with Heath Court Hotel. This includes providing a welcoming environment for Guests, creating fair and supportive working conditions, and maintaining professional relationships built on transparency and integrity.
Inclusivity and respect are central to how we work, whether through staff training, Guest care, or day-to-day decision-making. By maintaining clear standards and fostering a culture of fairness and accountability, we aim to ensure that the Hotel remains a safe, professional, and welcoming place for all.
We recognise that sustainability and corporate responsibility are not static goals. Expectations, understanding, and best practice continue to evolve, and we are committed to reviewing and improving how we operate over time.
By reflecting regularly on our practices, listening to feedback, and responding to new opportunities where appropriate, we aim to make positive, meaningful improvements while remaining realistic about what can be achieved. This measured approach ensures that responsibility remains embedded in how we operate, rather than treated as a one-off initiative.
Our approach to sustainability and responsible operation is supported by independent assessment through the Responsible, Ethical and Sustainable Tourism (REST) accreditation, awarded by Quality in Tourism.
This accreditation provides external assurance that responsible practices are embedded across key areas of operation, including people, place, and environmental responsibility. It also supports our commitment to reviewing and improving how we operate over time, ensuring that responsibility remains an integral part of the business rather than a standalone initiative.
