Did you know Online Travel Agents (OTA's) charge the Hotel high commission rates for Accommodation Bookings and actively target you to book with them.
Please support Independent Hotels and Businesses and Book Direct - we can only assist with bookings made via Best Western or Direct with the Hotel. All third party reservations need to be dealt with by the OTA you booked with.
Some of the images on our Website may not reflect the latest COVID-19 social distancing measures we have put in place.
Enjoy a refreshing glass of Pinot Grigio and a hearty plate of Pasta for only £10.00
Sharing food and drink
You should try, wherever possible, not to pass each other food or drink unless you live together or are in a support bubble together. You should ensure that plates or utensils are thoroughly cleaned before use. Wash your hands frequently and thoroughly for at least 20 seconds and use disposable towels if possible.
Applies across all indoor and outdoor settings, to avoid confusion, we only have tables to a maximum of Six in our Restaurant and Bar regardless of support bubbles.
Staying overnight with members of another household
You, and members of your household or support bubble, should only stay overnight with your household (including your support bubble) and one other household. This can be in each other’s homes or other accommodation, such as hotels or apartments. You should, wherever possible, socially distance from people you do not normally live with, take particular care to maintain excellent hygiene – washing hands and surfaces – and avoid using shared facilities like bathrooms wherever possible.
We have been working hard over the past few months to ensure that the Hotel is ready to receive you and would like to share with you some of the measures you will see, which are rigorously maintained to keep you, your fellow guests and our team safe.
On arrival, you will notice that we have installed a perspex screen at Reception and directional and social distancing guidance, we would ask that you respect this at all times. All Guests, and our team are required to have their temperature taken upon entering the Hotel and for those that are not resident, we will be taking contact details to assist with Track & Trace.
From Monday 9 August we would ask that our guests also wear Face Coverings in public areas and when not seated at a table in our Public Areas, including the Bar, Lounge and Restaurant. Please maintain the recommended two-metre distance from others where possible. When using the lift, we ask that you allow the guest in front to travel alone.
Our staff are trained and disciplined in good hygiene practices.
We are pleased to announce that in partnership and collaboration with Best Western and Quality in Tourism (QiT) we have undergone an external audit of our hygiene practices across the guest journey, to ensure compliance to the highest standards and meet the needs under the present circumstances.
Experience the difference at Heath Court, set in a prime location, just 300 yards from the centre of Newmarket and standing at the bottom of Newmarket's Warren Hill Gallops; where horses can be seen training daily.
Whether you are travelling for business or enjoying a few days away, you will love the professional, friendly atmosphere of this comfortable hotel which offers great value for money and the best of modern amenities.
With easy access to Cambridge, Ely and Bury St Edmunds and the nearby, and after a day’s exploring, you’ll find everything you need at the hotel for a relaxing stay - it’s a true home from home!