For the safety of our Customers and Team, we have maintained the wearing Face Coverings as Mandatory in all Public Areas, this has, and, will continue regardless of Government Guidance and the Law.
We will be offering full table service in our Bar, Lounge, Restaurant and Marquee areas where Face Coverings should only be removed whilst seated.
We will continue with all of our enhanced cleaning regimes and a number of other important measures to ensure the safety of everyone.
Track & Trace is strongly encouraged and there is ample Hand Sanitiser throughout the Hotel.
Please respect our Team and other Guests – as life continues to be a little different
We have been working hard over the past year to ensure that the Hotel is ready to receive you and would like to share with you some of the measures you will see, which are rigorously maintained to keep you, your fellow guests and our team safe.
On arrival, you will notice that we have installed a Perspex screen at Reception and directional and social distancing guidance, we would ask that you respect these at all times.
All Guests, and our team are required to have their temperature taken upon entering the Hotel and for those that are not resident, we will be asking all Guests to complete the NHS Track & Trace.
Face Coverings must be worn in all public areas and when not seated at a table, including the Bar, Lounge, Restaurant and Marquee. Please maintain the recommended two-metre distance from others where possible. When using the lift, we ask that you allow the guest in front to travel alone.
Our staff are trained and disciplined in good hygiene practices.
We are pleased to announce that in partnership and collaboration with Best Western and Quality in Tourism (QiT) we have undergone an external audit of our hygiene practices across the guest journey, to ensure compliance to the highest standards and meet the needs under the present circumstances.
Experience the difference at Heath Court, set in a prime location, just 300 yards from the centre of Newmarket and standing at the bottom of Newmarket's Warren Hill Gallops; where horses can be seen training daily.
Whether you are travelling for business or enjoying a few days away, you will love the professional, friendly atmosphere of this comfortable hotel which offers great value for money and the best of modern amenities.
With easy access to Cambridge, Ely and Bury St Edmunds and the nearby, and after a day’s exploring, you’ll find everything you need at the hotel for a relaxing stay - it’s a true home from home!