Preparing to reopen
We are pleased to announce that we are preparing to reopen our Bar & Restaurant from Monday 17 May 2021.
as further guidance is released we will be adapting the way we operate to ensure we adhere to the latest guidelines and ensure the safety of you and the Team.
GOV.UK - National lockdown: stay at home
Our Accommodation reopened on Monday 11 January 2021, taking reservations for those who meet the current criteria for travel.
2020 has been a difficult time for all businesses, especially the Hospitality sector, where possible we would ask that you 'Book Direct' or via Best Western, by booking with us directly we are able to manage your booking and easily make any amendments. For any reservations made via a third party OTA (Booking.com, Expedia Etc.) any amendments to your reservation will need to be processed through the agent you made your reservation with and not directly with the Hotel.
On behalf of the entire Team at the Heath Court, we thank you for your custom and look forward to welcoming you back.
We have been working hard over the past year to ensure that the Hotel is ready to receive you and would like to share with you some of the measures you will see, which are rigorously maintained to keep you, your fellow guests and our team safe.
On arrival, you will notice that we have installed a Perspex screen at Reception and directional and social distancing guidance, we would ask that you respect these at all times.
All Guests, and our team are required to have their temperature taken upon entering the Hotel and for those that are not resident, we will be taking contact details to assist with Track & Trace (when permitted by Tier Levels).
From Monday 9 August all guests have been required to wear Face Coverings in public areas and when not seated at a table in our Public Areas, including the Bar, Lounge and Restaurant. Please maintain the recommended two-metre distance from others where possible. When using the lift, we ask that you allow the guest in front to travel alone.
Our staff are trained and disciplined in good hygiene practices.
We are pleased to announce that in partnership and collaboration with Best Western and Quality in Tourism (QiT) we have undergone an external audit of our hygiene practices across the guest journey, to ensure compliance to the highest standards and meet the needs under the present circumstances.
Experience the difference at Heath Court, set in a prime location, just 300 yards from the centre of Newmarket and standing at the bottom of Newmarket's Warren Hill Gallops; where horses can be seen training daily.
Whether you are travelling for business or enjoying a few days away, you will love the professional, friendly atmosphere of this comfortable hotel which offers great value for money and the best of modern amenities.
With easy access to Cambridge, Ely and Bury St Edmunds and the nearby, and after a day’s exploring, you’ll find everything you need at the hotel for a relaxing stay - it’s a true home from home!